At Ephren Treks, we are committed to delivering your orders quickly and reliably. This Shipping Policy outlines how we handle deliveries worldwide.
Shipping Coverage
We ship our products worldwide. Please ensure that your delivery address is accurate and complete when placing an order. We are not responsible for delays or issues caused by incorrect or incomplete address details.
Processing Time
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Orders are typically processed within 2–4 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
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Delivery times vary depending on the destination country and local courier services.
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Estimated delivery times are between 7–21 business days for most locations.
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Delays may occur due to customs, weather conditions, or other unforeseen circumstances beyond our control.
Shipping Costs
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Shipping fees, if applicable, will be calculated and displayed at checkout before you confirm your order.
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In some regions, free shipping may be offered as part of promotions.
Cash on Delivery
Ephren Treks accepts only cash on delivery as the payment method. Customers are required to pay the full order amount to the delivery agent upon receipt of the package.
Order Tracking
Once your order has been shipped, you will receive an email with tracking details, if available, to help you monitor your delivery status.
Customs and Duties
International shipments may be subject to customs duties, taxes, or import fees, depending on your country’s regulations. These charges are the responsibility of the customer. Ephren Treks is not responsible for delays or additional charges imposed by customs authorities.
Delivery Issues
If your package is lost, delayed, or arrives damaged, please contact us at [email protected]. We will work with the courier to resolve the issue promptly.
Contact Us
If you have any questions regarding our Shipping Policy or need assistance with your order, please contact us at:
Email: [email protected]